You can’t use text chat to get in touch and there are no help files. There is a general customer support telephone number in the US on the website, and an e-mail form. In terms of support, G Data doesn’t offer much. A full system scan will run on its own, and if threats are detected, it will wait until the end to prompt the user for action in terms of quarantine or cleaning. Outside of the trials that may come from installing G Data Antivirus on an infected system, the program has a very easy-to-navigate main panel that is set and ready to go for everyday system scanning and protection. The CD allows the program to be installed on infected systems and can be set to disinfect or quarantine files as it runs. The program includes a Boot CD wizard to create and burn a boot CD. There is no laptop or gamer mode notebook specific security is available as a separate program through G Data. We don’t think users will be buying this system for the features. At this time, the antivirus software has no modes other than a regular system scan and may get heavy on system resources unless the user turns off one of the two virus scan engines. G Data is still working to bring its set of features up to par with competitors. Updates to virus signatures are provided on an hourly basis by G Data. G Data Antivirus uses a cloud-based analysis of files, and their DoubleScan technology employs two scanning engines. We found the system takes quite a long time to perform initial scans (up to 40 minutes), then the second scans to follow are completed much more swiftly (around 40 seconds). The program can be set to perform an overall computer scan, to scan removable media, to perform a rootkit specific scan, or to perform a quick scan of memory and startup programs. G Data Antivirus has several scan choices, making it relatively easy to customize scans to target specific problem areas. G Data also passed the certification for detection, but it is important to note that it scored lowest in 's repair category. EffectivenessĪ rated the program Advanced+ for proactive detection and Advanced for in-demand detection. The program isn’t a complete solution to your antivirus needs but it does offer a good degree of protection. G Data software also offers protection for outbound email messages. G Data Antivirus is designed first and foremost to protect your computer against viruses, rootkits, scareware, and malware in general, using two kinds of behavioral and signature protection. Upon installation, the program includes an assistant to help detect and remove other, older antivirus programs, thus avoiding the inevitable conflicts that can come from running more than one piece of security software. The program is available for Windows 11 / 10 / 8 / 7. The initial purchase includes a year of access to software upgrades and hourly virus signature updates. The G Data antivirus software can be purchased as a download directly through the G Data website, available as a single license purchase or a three computer license for 10 dollars more. We took a look to see what the program offers. While previous versions of its antivirus software have been somewhat lacking in features versus its competitors, G Data has attempted to integrate the latest and most integral antivirus features into the latest version. The company is currently making a push for multinational attention and consequently has won several awards over the past few years for its suite of security products. Located in Bochum, Germany, G Data is an IT security software company founded in 1985. We think users with infected systems will not find this software a particularly useful choice as the program will not install in safe mode, though it does offer a boot CD creation wizard for help with problem systems. While G Data Antivirus makes a good showing with malware detection, it is generally difficult to install in malware infected systems and the program is weak in cleaning up threats.
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